FlowCrank handles new patient intake, appointment reminders, and recall campaigns — without adding a single staff hour.
A cancellation at 5pm leaves an empty chair tomorrow morning. Automated waitlists fill it within minutes.
Someone fills your contact form. You call back in 2 days. They've already booked elsewhere.
Patients 6+ months past due mean lost revenue and declining health. Most practices don't have the staff to chase them.
Captures new patient info the moment they land on your site: insurance, chief complaint, preferred times. Pre-fills your intake forms.
Text + email at 72h, 24h, and 2h before appointment. Confirms attendance, handles rescheduling automatically.
Every cancellation triggers an immediate text to the next 3 patients on the waitlist. Slot is usually filled within 20 minutes.
Automated 6-month recall sequences for every patient. Personalised by last procedure. Drives 30-40% reply rates vs. postcard mailers at 2%.
| Metric | Without FlowCrank | With FlowCrank |
|---|---|---|
| Daily cancellations | 3.5 | 0.8 |
| Empty chair days/month saved | — | 59 |
| Revenue recovered/month | — | $19,008 |
| Recall response rate | 2% (postcard) | 35% (automated) |
| FlowCrank monthly fee | — | $1,500 |
Estimates based on aggregated client data. Results vary by market, team, and implementation.
Cancellation waitlist recovered 2.7 chairs/day on average. Recall campaign reactivated 41 dormant patients in the first quarter.
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